Praktische Hinweise für Flüchtlinge und Flüchtlingshelfer - Help and contacts for Refugees


A number of groups participate in Idstein's Refugee Assistance Program. The organizations listed below are limited to those that help refugees directly. Services are provided by both volunteers and full-time employees.


City of Idstein's Department of Refugee Coordination


The City od Idstein's Department of Refugee Coordination is responsible for

- refugee registration in coordination with the Rheingau Taunus County
- coordination accommodation allocation
- working with refugee mentors
- working with "Flüchtlings- und Integrationshilfe Idstein e.V.", a non-profit organization
- refugee housing administration, and
- maintaining contact wih the appropriate government authorities.

Office hours are

Monday through Friday, 8.00am - 12.00


Michaela Lehr-Krüger

Postal Adress

Magistrat der Stadt Idstein
König-Adolf-Platz 2
65510 Idstein

Office Adress

Am Hexenturm 10
65510 Idstein

Telephone: +49 6126 78-312
Fax: +49 6126 78-9312
E-Mail: fluechtlingskoordination(at)idstein(dot)de


Refugee Service


Volunteers work in the Refugee Service, a contact point located in the Refugee Office. The service helps you with problems and questions you may have and also helps you connect with other services. You may call or visit the Serfice during the opening hours or send an email.

Opening hours

Mondays 3pm – 5pm
Thursdays 2pm – 4pm


Am Hexenturm 10
Zimmer B3
65510 Idstein

Telephone no. +49 6126 78-289
Email: fluechtlingshilfeidstein(at)gmx(dot)de

In case of an emergency, please call this number: +49 171 9781865


Kleiderkammer (Clothes Offering)


Established over 20 years ago, the used clothing store is run by both Catholic and Protestant Churches and is open to anyone in need.

Opening hours

Every 4th Thursday of the month 3pm – 5pm


LWV Kalmenhofgelände (Kalmenhof grounds)
Veitenmühlweg 10

Elfriede Michel, Telephone no. +49 6126 52560
Uschi Busse, Telefphone no. +49 6126 51513




The "kostbaR" consists of three parts: a store for secondhand childrens items, a sewing center and the recyclebaR. The secondhand store sells a lot of things for babies and children including clothes (upt to size 146), toys, strollers and books. Any donations are welcome. At the sewing center new items, such as oven mitts and handbags, are produced made from donation fabrics and old clothing.

The "recyclebaR" is a place where bicycles, donated by fellow citizens and in need of , are made safe to use again. 

Opening hours

Mondays to Thursday
9.30am to 12.30pm


Black-und-Decker-Straße 28
65510 Idstein
Telephone no. +49 6126 9580686


Repair Café


The Repair Café Idstein is run by volunteers who know how to fix things. You can also repair things yourself or work within a group. The workshop offers a large variety of tools and materials for all kind of repairs and mending work, for example on

  • clothing
  • furniture
  • household appliances
  • electronic devices
  • bikes
  • toys and more.

Opening hours

The last Saturday of every month (except in December) from 10 am to 1 pm


Repair Café Idstein
Haus der älteren Mitbürger (Senior Citizens Center)
Schulgasse 7
65510 Idstein


Click on the link to find more information.


Public Library


Idsteins public library has over 30.000 publications in various languages, both print and digital, just go online to have a look and to order. You can borrow reading material for free for three weeks, just show your ID.

Opening Hours

Tuesday to Friday



10 am – 1 pm and 3 pm – 6 pm

10 am – 1 pm




Löherplatz 15/ City Auditorium
65510 Idstein
Telephone no. +49 6126 988588
E-Mail: stadbuecherei(at)idstein(dot).de


For more information, please visit the homepage of Idstein.


Tafel (Food Bank)


Idstein's Food Bank collects all different kind of food and distributes these items to people in need. Refugees are welcome to go there, everything is either for free or for a small amount of money.

Opening Hours

Thursdays 1:30pm - 4:30 pm


Idsteiner Tafel (Idstein Food Bank)
Schulgasse 7
65510 Idstein
Telephone no. +49 6126-9519513


Family Café


The “Geburtshaus Idstein" (”Birth Center") offers free meetings every Wednesday from 9 am to 11.30 am, which are supervised by three midwives. Once a month, a consultant visits the center and gives a talk on subjects important to the first year of a child’s life.



Geburtshaus Idstein
Weiherwiese 38
65510 Idstein